Please read these Terms & Conditions (“Terms”) carefully before using the readyysetglow.store website (“Site”) operated by Ready Set Glow (“us,” “we,” or “our”). By accessing or using the Site, you agree to be bound by these Terms. If you disagree with any part of the terms, then you may not access the Site.
1. Product Information and Usage
A. Organic and Natural Disclaimer
The products sold by Ready Set Glow (soaps, lotions, shampoos, oils, etc.) are made with natural and organic ingredients. However:
- Individual Results May Vary: The effectiveness of any product depends on the user’s skin type, health, and lifestyle.
- Allergies: While we strive to use high-quality, gentle ingredients, customers with allergies or sensitive skin are responsible for reading the full ingredient list provided on the product page before making a purchase. We recommend performing a patch test before full use.
- Consultation: Our products are not medical treatments. If you have a serious medical condition or health concern, please consult your healthcare professional before use.
B. Product Appearance
Due to the use of natural and handcrafted ingredients, there may be slight variations in color, consistency, or scent between batches. This is normal and does not affect product quality or efficacy.
2. Order, Pricing, and Payment
A. Pricing and Availability
All prices are listed in Pakistani Rupees (PKR) and are subject to change without notice. We reserve the right to limit the quantities of any products that we offer.
B. Order Confirmation
Your order is confirmed only after we have verified the payment (or confirmed your eligibility for Cash on Delivery) and successfully shipped the products. We reserve the right to refuse or cancel any order at our sole discretion.
C. Cash on Delivery (COD)
COD is offered as a primary payment option. By choosing COD, you agree to pay the full amount in cash to the delivery agent at the time of delivery. Failure to accept or pay for a COD order may result in your account being restricted from future COD services.
3. Shipping and Delivery
A. Delivery Time
Delivery times are estimates and not guarantees. We are not liable for any delays caused by courier services, public holidays, or unforeseen circumstances beyond our control.
B. Risk of Loss
Risk of loss and title for items purchased from Ready Set Glow pass to you upon our delivery to the carrier.
4. Returns, Exchanges, and Refunds
Due to the nature of organic personal care products, we maintain a strict policy to ensure safety and hygiene:
A. Eligibility for Return
We accept returns or exchanges only if the product is damaged, defective, or incorrect (wrong item shipped).
- The request must be made within [7] days of receiving your order.
- The item must be unused, unopened, and in its original packaging with all seals intact.
B. Non-Returnable Items (Hygiene Policy)
For hygiene purposes, we cannot accept returns or exchanges for products that have been opened, used, or had their protective seal broken, unless they are proven defective. This includes all soaps, lotions, shampoos, and oils.
C. Processing Refunds
Refunds for eligible returns will be processed within [7-14] business days after the returned item is inspected and approved.
5. Intellectual Property
All content on the Site, including text, graphics, logos, product images, and names (Ready Set Glow), is the intellectual property of Ready Set Glow and is protected by applicable laws. You may not use, reproduce, or distribute any content without our express written permission.
6. Governing Law
These Terms shall be governed and construed in accordance with the laws of Pakistan, without regard to its conflict of law provisions.